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The player experienced confirmed receipt of the funds. Nonetheless, the casino had asked for additional evidence of income for further more deposits. The participant had acknowledged the necessity to provide this and had expressed his intention to post the expected documentation shortly. The complaint were solved productively, plus the participant experienced thanked the casino and also the Problems Staff for their assistance.
The things they’re reasoning guiding This is certainly to be certain they don’t incur any expenditures and so you don’t really need to wait around on hold if they are dealing with bigger quantity.
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They had assured the participant that The problem was becoming rectified and that the cash can be in his winbox mobile login account later that working day. The participant verified per week afterwards that The problem had been fixed and his deposit had arrived. The Complaints Workforce had marked the complaint as 'solved' within their method.
The player's deposits were not credited for unknown purpose. The complaint was fixed given that the player's deposit got credited.
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